year. We believe that building a sustainable program for charitable donations fosters employee morale and engagement, enhances our community presence, and further aligns us with the restaurant industry. We also have a VTO policy to support volunteer activities that enhance and serve the communities in which we live and work. We believe creating community engagement opportunities that are meaningful, purposeful, and help those in need is important to enriching and inspiring the lives of our employees and improving our communities. Our VTO policy allows full-time employees to volunteer up to eight hours per calendar year with a 501(c)(3) non-profit organization. Our Competition The markets in which we compete are competitive and evolving rapidly. Our platform combines functionality from numerous product categories, and we therefore compete in each of these categories: • with respect to white-label digital ordering solution providers, we primarily compete with Tillster, Inc., Onosys, Inc., and NovaDine, Inc.; • with respect to restaurant-focused POS platforms that offer digital ordering solutions, we primarily compete with NCR Corporation and Xenial, Inc.; • with respect to aggregators that provide direct digital ordering solutions, we compete with Grubhub Inc., DoorDash Inc., and UberEats; • with respect to custom software, developed internally by restaurants or in partnership with consultancies and enterprise software providers, we primarily compete with Deloitte Touche Tohmatsu Limited, Accenture plc, SAP SE, Sitecore Corporation A/S, and various development agencies; • with respect to marketing automation, we primarily compete with Braze, Inc. and Iterable, Inc.; • with respect to customer data, we primarily compete with enterprise data platforms such as Segment.io, Inc. and mParticle, Inc.; and • with respect to on-premise management, we primarily compete with OpenTable, Inc. and Yelp, Inc. We compete on the basis of a number of factors, including: • the ability to integrate with existing restaurant technology solutions and be flexible enough to integrate with future technology solutions; • the ability to operationalize in a prescribed timeframe set by the prospective customer; • the breadth of offering and ability to furnish specific functionality in the manner desired by the prospective customer; • solution performance, security, scalability, and reliability; • the ability to operationally implement with a customer’s infrastructure; • the ability to operate and support all geographic markets specified by the prospective customer; • the availability and quality of support and other professional services; • the ability to integrate our systems seamlessly and at low costs; and • brand recognition, reputation, and the satisfaction of customers. We believe that we compete favorably with respect to the factors listed above. However, many of our competitors have greater financial, technical, and other resources, greater brand recognition, larger sales forces and marketing budgets, broader distribution networks, more diverse product and services offerings, and larger and more mature intellectual property portfolios. They may be able to leverage these resources to gain business in a manner that discourages customers from purchasing our offerings. Furthermore, we expect that our industry will continue to attract new market entrants, including 13