SPECIAL NOTE REGARDING FORWARD-LOOKING STATEMENTS This Annual Report on Form 10-K contains express or implied forward-looking statements that are based on our management’s belief and assumptions and on information currently available to our management. All statements other than statements of historical facts contained in this Annual Report on Form 10-K, including statements regarding our future results of operations or financial condition, business strategy and plans and objectives of management for future operations, are forward-looking statements. In some cases, you can identify forward-looking statements because they contain words such as “anticipate,” “believe,” “contemplate,” “continue,” “could,” “estimate,” “expect,” “intend,” “may,” “plan,” “potential,” “predict,” “project,” “should,” “target,” “will,” or “would” or the negative of these words or other similar terms or expressions. These forward-looking statements include, but are not limited to, statements concerning the following: • our expectations regarding our revenue, expenses, and other operating results, including overall transaction volumes, average revenue per unit, or ARPU, ending active locations and dollar-based net revenue retention, or NRR; • the durability of the growth we have experienced in the near term due to COVID-19 and the associated government- imposed restrictions on consumer preferences for digital ordering and customer adoption of multi-modules as COVID-19 associated restrictions continue to abate; • our ability to acquire new customers and successfully retain existing customers; • our ability to develop and release new products and services; • our ability to develop and release successful enhancements, features, and modifications to our existing products and services; • our ability to increase usage of our platform and upsell and cross sell additional modules; • our ability to attain or sustain our profitability; • the effects of COVID-19 and the associated global economic uncertainty or other public health crises; • future investments in our business, our anticipated capital expenditures, and our estimates regarding our capital requirements; • the loss or decline in revenue from any of our largest customers and our resulting financial condition; • our ability to compete effectively with existing competitors and new market entrants; • the costs and success of our sales and marketing efforts, and our ability to promote our brand; • our reliance on key personnel and our ability to identify, recruit, and retain skilled personnel; • our ability to effectively manage our growth, including any international expansion; • our ability to realize the anticipated benefits of past or future investments, strategic transactions, or acquisitions, and risk that the integration of these acquisitions may disrupt our business and management; • our ability to protect our intellectual property rights and any costs associated therewith; • the growth rates of the markets in which we compete; • our expectations regarding the period during which we qualify as an emerging growth company under the Jumpstart Our Business Startups Act of 2012, or the JOBS Act, or a smaller reporting company as defined in the Securities Exchange Act of 1934, as amended; and • other risks and uncertainties, including those listed under the caption “Risk Factors.” You should not rely on forward-looking statements as predictions of future events. We have based the forward-looking statements contained in this Annual Report on Form 10-K primarily on our current expectations and projections about future events and trends that we believe may affect our business, financial condition and operating results. The outcome of the events described in these forward-looking statements is subject to risks, uncertainties and other factors described in the section titled “Risk Factors” and elsewhere in this Annual Report on Form 10-K. Moreover, we operate in a very competitive and rapidly changing environment. New risks and uncertainties emerge from time to time, and it is not possible for us to predict all risks