Payment Solution . A solution to grow and protect restaurant brands’ digital business, through increased basket conversions, and to improve both the merchant and the consumers’ payment experiences by offering advanced fraud prevention that results in improved authorization rates for valid transactions through the Olo Pay module. Olo Pay Module The key capabilities of our Olo Pay module include: Simplifying Payments • Integrated reporting for reconciliation via the Olo Dashboard . • Provides PCI reporting on behalf of brands for all transactions processed via Olo Pay. Driving Sales • Optimized with authorization rates in mind with an automatic retry feature called adaptive acceptance, which leverages machine learning to determine when a transaction should be retried to get an approval. • Frictionless and simple checkout to drive consumers to return. • Increase basket conversion rates through offering payment options such as mobile wallets and cards on file usable across all brand locations. Powerful Fraud Prevention • Advanced fraud prevention that improves authorization rates for valid transactions and uses risk-score-based screenings to automatically reject suspect transactions. • Uses a wide range of fraud signals and machine learning capabilities to analyze each transaction to identify risky orders while reducing false positives. • Leverages fraud data across all of a brand’s stores, other Olo restaurants, and the entire network of stores using this fraud prevention tool, which includes millions of merchants. Our Technology Our managed multi-tenant, multi-partner SaaS platform is designed to provide our customers with enterprise-grade security, reliability, scalability, and performance. Because we have historically integrated with disparate and fragmented technology providers, we have invested significant development resources into connecting a variety of systems using APIs and other solutions. By sharing infrastructure and code across our customer base, we believe we will be able to further leverage our technology and technical infrastructure investment. The key components of our technology platform include: • Enterprise-grade security . Our customers trust our platform with their most sensitive consumer and business data and many have run security assessments of our platform to verify that it has robust security capable of protecting their consumer data. We also employ in-house Blue and Red Security Teams that constantly monitor the platform, testing for and addressing vulnerabilities. Our technology also incorporates privacy-safe practices and tools as an integral and foundational part of our platform’s approach. Privacy best practices are proactively embedded into our systems and infrastructure. • Platform reliability and resilience . Multiple data centers host our platform for redundancy. Features are equipped with metrics and logging to provide visibility into operations, with alerts configured to automatically notify our 24/7 on-call rotation in the event of a problem. All changes undergo peer reviews, automated tests, and quality assurance before they can be deployed. Continuous integration, frequent releases, and infrastructure as code are designed to optimize for efficient deployment. We are also SOC 1, Type 2 and SOC 2, Type 2 compliant. • Proprietary infrastructure provides scalability . We designed the components of our platform to scale for high transaction volumes. We use Amazon Web Services’, or AWS’s, cloud infrastructure, which we overprovision in order to minimize the risk of outages from surges in traffic. If required, we can also increase 8