Delivery Enablement Solutions . A suite comprised of a national fulfillment network, as well as network aggregator and channel management solutions, enabling restaurants to offer, manage, and expand direct delivery with a fleet of last-mile delivery providers while optimizing price, timing, and service quality, as well as allowing restaurants to control and syndicate menu, pricing, location data, and availability, while directly integrating and optimizing orders from third-parties into the restaurants’ POS systems through our Dispatch and Rails modules. Dispatch Module . Dispatch enables delivery directly from the restaurant’s digital ordering program channels through a network of third-party DSPs and a brand’s own delivery couriers, if available. The key capabilities of our Dispatch module include: Enable Delivery • Integrate with a nationwide network of third-party DSPs that are operationalized together on a single software platform, in some cases offering up to eight different delivery providers per market and covering 9 9.9% of our customers’ U.S. store locations, with 97.7% of our customer locations covered by two or more DSPs, offering freedom of choice and coverage. • Evaluate and select a DSP for each order in real time using a number of different criteria, including time, cost, or level of service, either on a brand-wide or per-location basis. With this flexibility, brands are able to partially or wholly subsidize the cost of delivery to the consumer. • Apply preference to specific DSPs and exclude specific DSPs from participating on a brand-wide or per- location basis. Manage and Optimize Delivery Logistics • Include seamless integration with our Ordering module and APIs that allow for full integration to any third- party ordering platform, including direct integration to in-restaurant POS systems. • Coordinate the arrival of a DSP or internal delivery personnel with the estimated time an order will be available for pickup in-restaurant to ensure food is of the highest quality by the time it reaches the consumer. • Monitor and communicate status of en-route deliveries through to completion and provide alerts regarding status changes. • Provide activity reports and consolidated billing for all deliveries with tools to resolve and adjust billing for unsatisfactory or cancelled deliveries on a brand-wide or per-location basis. • Offer comprehensive tools for DSPs, allowing them to create their own delivery areas, optimize their participation by geography, time, and pricing, and expand demand and additional delivery trips for their drivers. Rails Module . Our Rails module facilitates the operational and systems integration of aggregators and other indirect channels, and better equips brands to handle multi-channel digital ordering and delivery at scale. The key capabilities of our Rails module include: • Real-time syndication of menu, item availability, price, and location attributes to marketplace and channel partners via a robust API integration on a brand-wide or per-location basis. • Transmit marketplace orders via APIs to our Ordering module, and subsequently to all relevant in-restaurant systems such as POS and KDS. • Fully integrate ordering partners into the Olo platform, without significant infrastructure and personnel investment. • Eliminate the need for standalone order management tablets by direct API integrations. 6